PRIVACY POLICY & TERMS OF SERVICE JWS Benefits | The JWS Group Last Updated: May 2026


PRIVACY POLICY

Who We Are JWS Benefits, operated by The JWS Group, is an independent licensed health insurance brokerage located in Beaverton, Oregon. Our website is https://thejwsgroup.com. Sean Fletcher, National Producer Number 15978217, is the licensed agent responsible for all insurance activities.

Information We Collect We collect the following types of personal information when you interact with our website, chat widget, or contact us directly:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Date of birth

  • Medicare status and coverage information

  • Health insurance coverage details

  • Household size and dependent information

We collect this information when you submit a form, chat with Poppi our virtual assistant, call our office, book an appointment, or otherwise contact us.

How We Use Your Information We use the information we collect to:

  • Respond to your insurance inquiries

  • Schedule and confirm appointments

  • Send appointment reminders and follow-up communications

  • Provide Medicare education and enrollment assistance

  • Send a Scope of Appointment form as required by CMS guidelines

  • Deliver educational content about health insurance and Medicare options

  • Comply with state and federal insurance regulations

  • Improve our services and communications

Text Message Communications By providing your phone number and consenting through our chat widget or voice intake system, you agree to receive text messages from JWS Benefits including appointment reminders, follow-up messages, and educational content. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance.

How We Share Your Information We do not sell your personal information to third parties. We may share your information with:

  • Insurance carriers for the purpose of obtaining quotes or processing enrollment applications you have requested

  • CMS and Medicare-related entities as required by federal regulations

  • Service providers who assist us in operating our business, subject to confidentiality agreements

  • Government agencies or regulators when required by law

We do not share your information with advertisers or unrelated third parties.

Data Retention We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Medicare Scope of Appointment forms are retained for a minimum of 10 years as required by CMS regulations.

Your Rights You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information subject to legal retention requirements

  • Opt out of marketing communications at any time

  • Withdraw consent for text message communications by replying STOP

To exercise any of these rights please contact us at [email protected] or call our office directly.

Cookies Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse cookies. Note that some features of our website may not function properly without cookies.

Children's Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a new effective date.

Contact Us JWS Benefits | The JWS Group Beaverton, Oregon Email: [email protected] Website: https://thejwsgroup.com


TERMS OF SERVICE

Agreement By accessing or using the JWS Benefits website at https://thejwsgroup.com, interacting with our chat assistant, or engaging with our services in any way, you agree to be bound by these Terms of Service. If you do not agree with these terms please do not use our services.

About Our Services JWS Benefits is an independent licensed health insurance brokerage. We help individuals, families, and employers find and enroll in health insurance, Medicare, and related coverage options. We represent multiple insurance carriers and are compensated by carriers when you enroll in a plan through our agency.

Not Government Affiliated JWS Benefits is not affiliated with Medicare, Medicaid, the federal government, or any government agency. We are an independent private insurance agency. Information provided through our website, chat assistant, or agent does not constitute official government guidance.

No Guarantee of Coverage Information provided through our website, chat assistant, or communications is for educational and general informational purposes only. It does not constitute a guarantee of coverage, eligibility, or enrollment. Actual coverage, premiums, and benefits are determined by the insurance carrier and are subject to change.

Scope of Appointment For Medicare Advantage and Part D appointments, a Scope of Appointment form must be completed at least 48 hours before any plan-specific discussion as required by CMS regulations. By scheduling a Medicare appointment you agree to complete the Scope of Appointment form in a timely manner.

Communications Consent By submitting your contact information through our website or chat widget you consent to being contacted by JWS Benefits by phone, text, or email regarding your insurance inquiry. You may opt out of text communications at any time by replying STOP. You may opt out of email communications by clicking unsubscribe in any email we send.

Intellectual Property All content on this website including text, graphics, logos, and other materials is the property of The JWS Group and may not be reproduced or used without express written permission.

Limitation of Liability JWS Benefits and The JWS Group shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim arising from our services shall not exceed the amount of any commission earned on your specific policy.

Third Party Links Our website may contain links to third party websites including insurance carrier sites and government resources. We are not responsible for the content or privacy practices of those sites.

Governing Law These Terms of Service are governed by the laws of the State of Oregon. Any disputes arising from these terms shall be resolved in the courts of Washington County, Oregon.

Changes to These Terms We reserve the right to update these Terms of Service at any time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

Contact Us JWS Benefits | The JWS Group Beaverton, Oregon Email: [email protected] Website: https://thejwsgroup.com